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Pick Me! Pick Me!
10 ways to help your customer pick the “right” contractor (you).

by Al Levi | October 11, 2009 | Comments (0)

Chick-fil-A Shines Brightly On a Rainy Day in Georgia
I fear we’ve lost our way. As businesspeople, we often react with such shocking shortsightedness that we fail to see into next year, maybe even into next week.

by Tim Fausch | October 14, 2009 | Comments (9)

5 Powerful Technologies to Power Your Business Now


by Al Levi | March 14, 2010 | Comments (0)

The One-Step Close
Nine ways to energize the One-Step Close and make more sales.

by Al Levi | August 30, 2009 | Comments (0)

Training to Become a Better Trainer
I never wanted to become a great trainer and builder of staff at my own company.

by Al Levi | July 25, 2010 | Comments (2)

Can “Junk Mail” Help Grow Your Business?
I miss “junk mail.” It’s true. Even though I sometimes complained when digging out from a pile of mail, I actually enjoyed opening it.

by Tim Fausch | July 22, 2009 | Comments (2)

Innovation Still Matters
What have you done this week to inspire your customers and employees to be excited about your products or services? 

by Tim Fausch | February 26, 2010 | Comments (0)

New YouTube Video Presents Stunning Facts on Social Media
Back in March, I blogged about a fascinating YouTube video called “Did You Know?” and received a lot of feedback from visitors. They said that the video helped them think about change and put it into perspective.

by Tim Fausch | October 5, 2009 | Comments (0)

Secret Footage [Part 1]
If I video taped your employees, would you be sick to your stomach or worse?

by Al Levi | September 27, 2009 | Comments (0)

The First 7 Steps to Creating Trucks That Work
The last thing you need to be doing in this economy is stocking a truck too heavily or paying for excess inventory.

by Al Levi | June 14, 2009 | Comments (0)

Why Offering the Best Warranty Out There Makes You Money
It may seem counterintuitive but offering a better warranty than your competition actually makes you money.

by Al Levi | May 24, 2009 | Comments (0)

Trends From The Trenches
In just a few months we’ve gone from feast to famine…from too much business to “where is the business?”…from fat and happy to hungry and stunned.

by Tim Fausch | August 28, 2008 | Comments (3)

Triangle Of Success
Training, sales and marketing reinforce each other.

by Al Levi | August 16, 2009 | Comments (0)

7 Steps to Better Training
No matter how smart you, the owner, are, you can’t do everything yourself!

by Al Levi | September 20, 2009 | Comments (0)

Reset
If you moved across the street and started over ...

by Al Levi | August 9, 2009 | Comments (0)

10 Things To Do to Create a Winning Trade Show
It’s not just a numbers game. Make sure you’re targeting the right audience.

by Al Levi | July 5, 2009 | Comments (0)

Afraid That Your Staff Is Slowing Down?


by Al Levi | January 10, 2010 | Comments (0)

Make Money By Exiting The Warehouse Business
If there’s a common mistake contractors make it’s that they think they can manage their in-house warehouse and save money.

by Al Levi | May 10, 2009 | Comments (2)

What You Must Do to Make More Sales
Why were my sales so poor at the beginning of my sales career? Here are only three of the many reasons.

by Al Levi | April 26, 2009 | Comments (0)

The Rest of the Steps to Creating Trucks That Work
Get the job done TODAY with a well-stocked and organized truck.

by Al Levi | June 21, 2009 | Comments (0)

The Rest Of The Things You Need To Do Right Now
(From “7 Things Every  Contractor Needs to Do to Maximize Their Internet Marketing”)

by Al Levi | March 15, 2009 | Comments (0)

Teaching The ‘Raising the Objection’ Technique
Meet those pricing objections head-on and curb a customer’s urge to roam.

by Al Levi | August 23, 2009 | Comments (0)

Toothless Smiles
The construction market stinks. The stock market brings constant pain. The financial bailouts grow more insane by the day. Manufacturers are struggling. Nonprofits are laying off staff. Retailers are filing for bankruptcy.

by Tim Fausch | December 16, 2008 | Comments (2)

Five Reasons to Give Thanks
With 2009 ticking down, it would be so easy to reflect on the hardships our country has endured this year.

by Tim Fausch | November 25, 2009 | Comments (4)

Let’s Knock Down 5 Million Crappy Houses
Last month, three single-family homes I pass while driving to work disappeared.

Poof.


by Tim Fausch | August 24, 2009 | Comments (10)

YouTube Video: Stunning Thoughts On The Pace of Change
I recently received a link to a YouTube video called “Did You Know?” It is fascinating look at the pace of change, including business and employment trends.

by Tim Fausch | March 20, 2009 | Comments (5)

Fortune Cookies Predict End to Recession, Housing Downturn
I’ve been saving fortunes from my Chinese dinners and I’m elated. Apparently, I’m in line for an incredible string of good luck. And my good fortune is your good fortune because we’re all in this downturn together.

by Tim Fausch | July 9, 2009 | Comments (1)

Hanging by a Thread
I rarely look out my seventh-floor window, but a few weeks ago a dangling window washer grabbed my attention. This guy--let’s call him Wally--was cleaning windows on a building adjacent to the one that houses BNP Media’s offices.

by Tim Fausch | August 3, 2009 | Comments (2)

5 Ways to Improve Your Staff and Build Profits Right Now
These slow times are a perfect time to upgrade your staff.

by Al Levi | May 31, 2009 | Comments (2)

When A Staff Member Is Spiraling Down
by Al Levi | February 7, 2010 | Comments (0)

What’s the Value of Remembering the Past?
by Al Levi | May 30, 2010 | Comments (2)

It Was Working When I Left
“It was working when I left” was the sick sarcastic joke of a response I used to get from some of my troublesome Techs when I would confront them the next day with a callback.

by Al Levi | April 4, 2010 | Comments (0)

Eight Inspiring Business Tips
Today, I am encouraged and inspired. I am turning a deaf ear to the naysayers and a blind eye to the imagery of negativity. I see unlimited business opportunities. I am planning to succeed.

by Tim Fausch | September 24, 2009 | Comments (0)

The Not-So-Sweet Spot
Al figures out what a "Right-Size" company should be.

by Al Levi | August 2, 2009 | Comments (1)

Dressing for Dollars
Deadhead t-shirt, muddy work boots, a local sports team baseball cap, beat up blue jeans, a plaid hunting jacket and sporting a 3-day scruff. Am I talking about the Techs I encounter? Nope.

by Al Levi | April 18, 2010 | Comments (2)

Computer Backup From Mild to Wild
by Al Levi | February 14, 2010 | Comments (0)

Testing 123
Be proactive rather than reactive when it comes to recruiting, hiring, orienting, training and retaining employees.

by Al Levi | March 23, 2010 | Comments (0)

Too Quick Creates Too Little Value
Customers have a distorted sense of time and value for our efforts.

by Al Levi | September 13, 2009 | Comments (0)

10 Steps to Taking Control of Your Phone and Your Business
Contractors need to unplug! Here are some tips to finding some peace.

by Al Levi | June 7, 2009 | Comments (0)

Somebody Needs To Get Fired
Sometimes you need to let someone go to make your company better.

by Al Levi | October 18, 2009 | Comments (0)

2 Most Important Things To Do To Get Your Phone Ringing
We all need to be great at marketing.

by Al Levi | March 1, 2009 | Comments (1)

5 Rules On How To Go Green … And Make Money Doing It
Frankly, I’ve been in the business of saving the planet and I didn’t even know I was doing it.

by Al Levi | May 17, 2009 | Comments (0)

3 Things You Need To Do Right Now
(From “7 Things Every Contractor Needs to Do to Maximize Their Internet Marketing”)

by Al Levi | March 8, 2009 | Comments (1)

4 Things to Do to Make Extended Hours Work for You
Providing “Extended Hours” of service is something that I’ve always preached as a key to creating additional profitability at any company.

by Al Levi | April 5, 2009 | Comments (0)

Are You Working On The Right Things Right Now?
No more putting out fires. Change the way you spend your week.

by Al Levi | May 3, 2009 | Comments (0)

4 Ways to Improve Cash Flow Right Now
If you're struggling to meet payroll (and ends meet in general) follow these four tips to get the cash flowing again at your company now.

by Al Levi | April 12, 2009 | Comments (0)

4 Ways to Rev Up Your Sales Right Now
Some more ways to get your phone ringing.

by Al Levi | March 22, 2009 | Comments (0)

5 Ways To Rev Up Your Sales In Slow Times
Here’s what I’m teaching my clients to do right now, and it’s paying off for them during these recessionary times.

by Al Levi | March 29, 2009 | Comments (1)

6 Tips On How to Lower Your Rising Accounts Receivables
It’s very likely you’re experiencing a cash squeeze. And with tough economic times, one area that’s bound to be on the rise is your Accounts Receivables.

by Al Levi | April 19, 2009 | Comments (0)

Somebody’s Job


by Al Levi | December 27, 2009 | Comments (4)

Marriott Bets $3 Billion on Indy Development
One of the benefits of my job is the ability to view construction projects in progress throughout the country. During a recent trip to Indianapolis, I took a few minutes to take in Marriott Place, a stunning downtown development slated for completion in February 2011.

by Tim Fausch | November 13, 2009 | Comments (1)

10 Things to Think About
Taking the time to think about the right things in business is, sometimes, the best way to spend your time.

by Al Levi | May 2, 2010 | Comments (2)

Breaking Away From The One Thing You Do


by Al Levi | December 6, 2009 | Comments (0)

Loaves of Bread Not Slices
I’ll admit it. I’m not a giant fan of reading financials and management reporting.

by Al Levi | May 23, 2010 | Comments (0)

Meetings 101…Love them?...Hate them?
by Al Levi | January 24, 2010 | Comments (0)

Need More Information…or Need More Implementation?


by Al Levi | January 17, 2010 | Comments (2)

Why Bulleted Job Descriptions Don’t Work
Whenever I take on a new one-to-one consulting client, I ask them to send me a series of forms, templates and documents to review before I arrive onsite.

by Al Levi | July 11, 2010 | Comments (0)

Secret Footage [Part 2]
More details on how to put a mystery shopping program into place the right way.

by Al Levi | October 4, 2009 | Comments (0)

Media Madness and Construction Pros
Last week, I experienced a different kind of March Madness. I spent three days in Manhattan at meetings focused on e-media trends and developments. My head is still spinning. 

by Tim Fausch | March 16, 2010 | Comments (0)

Company Wide Game and a Stake in the Game
by Al Levi | February 21, 2010 | Comments (0)

Is it a Business or a Hobby?
That’s the question I ask contractors that I speak to at workshops, webinars or in teleseminars. I even ask my clients that when we begin our one-to-one work together.

by Al Levi | June 13, 2010 | Comments (0)

Let’s Bring Families to Trade Shows
I was aghast the first time I visited the annual trade show known as the South Atlantic Well Water Drillers Jubilee in Myrtle Beach, S.C. When the doors to the expo hall opened, in poured hundreds of families.

by Tim Fausch | August 10, 2009 | Comments (3)

Stop Destructive Patterns
Living on caffeine, nicotine and something else?

by Al Levi | November 1, 2009 | Comments (0)

Master Answering, Booking Calls In Steps
Everything that goes right and goes wrong can be traced back to how we do this simple but vital first step with the customer.

by Al Levi | November 8, 2009 | Comments (0)

Act Like You’re Going To Be In Business For Awhile
When you think and do like everyone else it’s usually the wrong thing to do at the wrong time

by Al Levi | July 19, 2009 | Comments (0)

Las Vegas Construction Meltdown
I had heard that Las Vegas construction was in huge trouble. According to the reports, the financial meltdown had broken the city’s back. The cranes were idle, the jackhammers silent and the workers sent packing. Put a fork in all those huge building projects--they're dead.

by Tim Fausch | February 11, 2009 | Comments (7)

Let’s Profit From People’s Pain
Now that Thanksgiving is over, we have a few weeks before the Christmas spirit peaks and we have to be nice to people. Now is the perfect time to take advantage of people and make some easy money for your company.

by Tim Fausch | December 4, 2008 | Comments (3)

No Time to Play Possum
Don't be wild-eyed from this week's wild ride on Wall Street.

by Tim Fausch | September 19, 2008 | Comments (1)

Only Great Products Will Sustain the Green Movement
For the last few years, anything green has received incredible attention. The high price of oil, the threat of global warming, and a strong economy have caused us to view the world through green-tinted glasses. I don’t know about you, but I sometimes feel like I am drowning in a sea of green.

by Tim Fausch | January 16, 2009 | Comments (6)

Recession-Busting Strategies - Part 3: Four Business Groups That Help Construction Pros Succeed
Despite the construction downturn, now might be the best time to join a professional association or organization. Doing so might provide you with marketing advantages that your competitors won’t have.

by Tim Fausch | May 5, 2009 | Comments (1)

Steam Room Design Brings Back Adolescent Fears
After decades of quiet avoidance, I recently found the courage to enter a public steam room. Finally, I was prepared to overcome adolescent memories of a sauna experience gone badly. 

by Tim Fausch | April 16, 2010 | Comments (0)

Becoming the Total Solution Provider
We may live in the age of specialization, but right now the best thing you can do is become more of a total solution provider.

by Al Levi | July 12, 2009 | Comments (0)

Stepping Over Dollars to Pick Up Dimes
by Al Levi | March 7, 2010 | Comments (0)

Recession-Busting Strategies Part 4 – The Top Four Ways to Motivate Your Staff
Many construction-related business owners and managers are aggressively managing their operations. They are cutting expenses, finding new efficiencies and improving their marketing effectiveness.

by Tim Fausch | May 13, 2009 | Comments (0)

Recession-Busting Strategies for Construction Pros - Part I: Four Ways Your Competitors Out-Promote You
Many of your competitors will survive this recession, but only a handful will grow stronger. How in the world are they doing it?

by Tim Fausch | April 16, 2009 | Comments (3)

Recession-Busting Strategies for Construction Pros -Part 2: Your Top 10 Marketing Investments
Now is the perfect time to rebalance your marketing efforts.

by Tim Fausch | April 28, 2009 | Comments (2)

That Will Be $49 for Parts and $99 for Fuel
Fuel prices are adding to the pressure on construction pros.

by Tim Fausch | October 9, 2008 | Comments (1)

7 Power Concepts of Business
What does it take to own and operate a successful company?

by Al Levi | May 16, 2010 | Comments (2)

Loaves of Bread
Many of the contractors I speak to and even work with have many common traits.

by Al Levi | April 11, 2010 | Comments (0)

Four Expanding Markets You Should Pursue Now
I recently attended my first-ever security industry trade show, ISC West, which took place at the Sands Convention Center in Las Vegas March 24-26. The show, which connects security product manufacturers with integrators/installers/security officers, was encouraging on several levels. 

by Tim Fausch | April 5, 2010 | Comments (1)

Thinking About Now And Changing Tomorrow
You’re a service business, not a fire department!

by Al Levi | September 6, 2009 | Comments (0)

Adventures In Construction: Trends From The Trenches
See what readers said about their 2008 losses and their 2009 forecasts.

by Tim Fausch | September 5, 2008 | Comments (1)

Are My Bad Weather Blues Good News For You?
I’ve cleared my driveway for the 200th time this winter (OK, it just seems like 200 times) only to have it recovered with a fresh blanket of snow before I drive away.

by Tim Fausch | January 29, 2009 | Comments (1)

Are Obama Fans Too Optimistic?
Regardless of where you fall in the political spectrum, you are likely looking forward to a change in Washington. If you are a business owner or manager, you are especially excited by the prospects of a new cadre of leaders generating optimism among consumers.

by Tim Fausch | January 21, 2009 | Comments (6)

California Dreaming … or Nightmare?
When I took my first trip to California in 1982, the state’s sunny skies, palm trees and ocean views entranced me. With the Mamas and the Papas’ “California Dreaming” playing in my head, I understood why people were moving there in droves.

by Tim Fausch | October 31, 2008 | Comments (2)

Celebrating Sept. 12; The Future of Trade Shows
September 11 was a somber day for me. From the moment I turned on my car radio in the morning until I went to sleep, words and images kept flooding my mind.

by Tim Fausch | September 12, 2008 | Comments (2)

Desperate Times Call For…Simple Measures?
I’m amazed at how fast the decline of the U.S. economy has impacted our lifestyles. We are buying far fewer goods and services that we now consider luxuries, and we are slowing the pace of our lives in the process.

by Tim Fausch | March 4, 2009 | Comments (1)

Good Praise Bank Account
No more silent treatment. Tell your employees they're doing a good job.

by Al Levi | October 25, 2009 | Comments (0)

Why Would You Go To The Doctor and Not Do What You’re Told?
by Al Levi | December 13, 2009 | Comments (0)

Upside Down and Inside Out … Staffing Ratios
The best staffing ratio is 2:1.

by Al Levi | June 28, 2009 | Comments (2)

Why You Need to Give a Twit About E-Media
In 2004, soon after delivering my daughter at Cedarville University in central Ohio, she told me about this interesting computer application called Facebook. It was a new way of interacting with other students on campus and other universities.

by Tim Fausch | September 11, 2009 | Comments (1)

Eat or Be Eaten
I love nature shows, especially those that demonstrate ferocity in the animal kingdom. Last night I caught a segment where an imposing monitor lizard went looking for lunch in a badger’s den, only to end up becoming lunch for the badger.

by Tim Fausch | November 7, 2008 | Comments (3)

Wishing It Were So
"When you put the car in the ditch, the first thing you need to do is stop spinning the wheels.”

by Al Levi | November 15, 2009 | Comments (0)

Time for Lunch
by Al Levi | December 20, 2009 | Comments (1)

Finding Hidden Treasure
Who wouldn’t love to discover hidden treasure? Wouldn’t it be great to stumble across a priceless painting at a garage sale or find a rare historical document in your attic?

by Tim Fausch | October 24, 2008 | Comments (0)

Five Tactics Your Competitors Are Using to Survive the 'New Normal'
I live and work in the rather sickly Detroit metropolitan market. Every time I drive by a flooring store, granite shop, plumbing showroom or contractor’s truck, I wonder how they are doing. What steps have they taken to cut costs? How long can they keep going if conditions don’t improve?

by Tim Fausch | February 23, 2009 | Comments (12)

The Good, The Bad and The Ugly of Family Dynamics
Here’s what you can do right now to make working with family so much better.

by Al Levi | November 22, 2009 | Comments (0)

Why You Need Systems Even More During the Slow Times
Systems can make any company run better and be more profitable.

by Al Levi | July 26, 2009 | Comments (0)

How to Get Testimonials and Make Them Count
by Al Levi | January 31, 2010 | Comments (0)

Green Gold
It’s been fascinating watching the world turn green, i.e. “environmentally sensitive.” Because BNP Media has published Environmental Design + Construction magazine since 1997, we’ve been able to watch the recent “green rush” from a position of insight.

by Tim Fausch | October 17, 2008 | Comments (1)

Housing Mess = Pent-Up Demand For Your Services
Earlier this week the U.S. Commerce Department released October stats indicating that new home and apartment construction have dropped to an annual rate of 791,000 units, a 4.5% decrease from September.

by Tim Fausch | November 19, 2008 | Comments (2)

Houston, We Have Big Problems
Many in Texas are returning to homes that look like this tornado-ravaged home in Florida.


by Tim Fausch | September 23, 2008 | Comments (1)

How’s Your Project Pipeline?
Walking through downtown Nashville last week, I heard a country singer lamenting that he lost his girlfriend, his pickup truck and his construction business. OK, that last one was actually his hound dog, but it won’t be long before we hear songs about the heartbreak of losing construction work.

by Tim Fausch | April 7, 2009 | Comments (0)

I See Disaster in Your Future…and That’s a Good Thing
The word disaster conjures up many images.

by Tim Fausch | May 21, 2009 | Comments (2)

I've Got the Bailout Blues
Bailout or keep bailing?


by Tim Fausch | October 3, 2008 | Comments (1)

True Grit: Remodeling Pros Share Survival Stories
The annual Remodeling Show took place in Indianapolis last week. I used the opportunity to poll contractors at the show, who were mostly from the Midwest.

by Tim Fausch | November 5, 2009 | Comments (2)

Falling Off the Wagon


by Al Levi | January 3, 2010 | Comments (0)

I’m Dreaming of These Holiday Mergers
The recent spate of mergers caused me to wonder why we--the valued customers of these companies--were not consulted about their unions. I know we could pick better partners.

by Tim Fausch | December 23, 2008 | Comments (0)

Katrina Revisited
In September 2005, the world was mesmerized by the greatest natural disaster in the history of the U.S. Most of us were glued to our favorite cable channel or Web site, watching hurricane Katrina pound the Gulf Coast without mercy.

by Tim Fausch | June 22, 2009 | Comments (0)

Mastering the Master Project List
Why is it that your staff isn’t quite as excited as you are when you discuss a new project, a new process, a new policy or a habit you want to change?

by Al Levi | July 18, 2010 | Comments (2)

Construction/Service Pros: It’s Twitter Time…Really
A year ago, I told a co-worker that Twitter was a fad. It would not last, I pronounced, because it was fluff and provided no clear benefit. Who cares where tweeters are eating lunch? 

by Tim Fausch | March 23, 2010 | Comments (3)

Positive vs. Negative
In my multiple contacts with all types of contractors, I hear how pessimistic they are. They have adopted a vision of the world where they see the glass as half full.

by Al Levi | August 1, 2010 | Comments (2)

Can’t Drive It, Wear It Or Show It Off To My Friends
I grew up in a family business. And the lines between family time and work time were very blurred at best.

by Al Levi | June 27, 2010 | Comments (0)

A Business Lesson from Braveheart, Al and Ellen
One of my favorite scenes from the 1995 film Braveheart takes place on the battlefield before the hand-to-hand combat takes place. In a rousing speech, Scotsman William Wallace challenges his troops to stay and fight. His words whip them into a frenzy. 

by Tim Fausch | February 5, 2010 | Comments (4)

A Global Warming Tax on Your Business?
If forced to take a side, I would join the ranks of global warming skeptics.  

by Tim Fausch | December 11, 2009 | Comments (10)

Pushing the Rock
It’s easy to get fired up and take control of your company. Well, it is for a day!

by Al Levi | August 29, 2010 | Comments (0)

7 Tips on Surviving Returning From Vacation
How much do you dread going on vacation just because you know what you’ll have to face when you return to work?

by Al Levi | August 22, 2010 | Comments (0)

Hanging Around with Positive People
“You are the sum total of the five people you hang around with most” is a popular quote amongst speakers. And with good reason…..it’s true!

by Al Levi | May 9, 2010 | Comments (4)

3 Deal Breakers When It Comes to Employees
“You can’t see everything”

by Al Levi | June 20, 2010 | Comments (0)



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