The
last thing you need to be doing in this economy is stocking a truck too heavily.
Not to mention paying for excess inventory or stuff that gets damaged or goes
out of warranty sitting on a shelf. What’s just is bad is having a truck stocked
without enough to make it a good chance you can make an immediate sale and do
the work. Time wasted chasing parts is a killer and it can be a lost sale!
Goal:Pull up to 80% of the homes you serve with
a truck and truck stock that will give the tech an 80% chance they’ll have what
they need to get the job done today.
First 7 Steps to Implementation:
1.
Buy a truck that a tech can stand up in, such as a Sprinter, a Mini Box or
a full-size Box Truck.
2. Create a truck stocking template
and customize it to fit what you do by pulling either two months’ in peak
season worth of invoices that list what materials that tech used (what the
computer tracked as being used by that truck or that tech) or call the primary vendor
and get help. Use the task list in the table of contents in the Operations
Manual for the Trade(s) you do or use the flat-rate book.
3.
Get help from your model or missionary tech so he doesn’t feel stuck with your
design. And then have him test drive it for two weeks, so you can both agree on
SLIGHT modifications.
4. With the customized list, layout
the materials behind the vehicle on the floor first. Then prioritize what
absolutely needs to be on the truck and what would be a “nice to have”.
5.
Build the shelving on the floor of the warehouse first because it makes it
easier to locate where you want to put the stuff first and adjust the shelving
and bin location.
6. Once you like it, TAKE PHOTOS!
7.
Install the shelving in the truck and begin.
Note: If the
shelving is already in the truck you can simulate the shelving on the floor of
the warehouse and then you end up with a shelving configuration that’s ready to
go when you put the next truck on the road.
More to come
next week.
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